IT Support Overview

At Miosa 24 IT servicing and support lies at the very heart of our organisation, we offer a wide range of IT support services to meet the needs of modern day businesses from 24 hour emergency support to planned upgrades and updates.

We deliver IT support solutions to both B2B and B2C organisations across a number of industries including Financial Services, Engineering and Hospitality. Our clients range from small independents to large national and multi-national organisations. Our IT engineers and support technicians have extensive industry experience and hold certifications from Microsoft, VMWare and other leading software and hardware manufacturers.

We provide each client with a personal 'IT Guy', an experienced and industry certified IT engineer, who understands your business, recommends and implements solutions and is supported by a team of Information and Communication Technology (ICT) specialists. Our clients have found that our flexible approach provides them with the most cost effective IT service. Even at our highest rate of R750 an hour we are still one of the cheapest companies providing IT support in Gauteng! 

  • Techplan IT Support Costs

    Flexible Support Contracts

    Our support packages are tailored to meet your business requirements and can easily be scaled up as your business grows.

  • Dedicated IT Support Engineers

    Dedicated IT Guy

    With an in-depth knowledge of your business and its systems your IT guy, backed up by a team of IT specialists, will proactively recommend and implement solutions to enhance your IT infrastructure.

  • Server Monitoring Service

    Proactive Warning Service

    Round the clock monitoring of your company's IT systems and infrastructure. More often than not, this allows us to fix a problem before it becomes critical.

  • Remote IT Support Helpdesk

    24/7 Remote Support

    Our IT support help desk is manned by experienced technical engineers 24 hours a day 7 days a week. Over 90% of telephone support queries we receive can be fixed remotely.

  • 24/7 IT Support

    Guaranteed Response Times

    For critical issues requiring on-site support one of our IT technicians will be there within a guaranteed period. For businesses in Pretoria and Johannesburg we’ll be on-site within 2 hrs.

  • End User IT Support

    End User Support

    From creating templates and shortcuts to advise on using a new program or operating system. We provide your team with an IT resource on hand to help them get the job done.

  • Spares and Loan equipment

    Spares and Loan Equipment

    Whether for temporary use or and emergency swap-out, we have a supply of equipment, parts and accessories on hand for immediate implementation

  • Testing and Configuration IT Support

    Testing and Configuration

    Our engineers configure all of your equipment and run it through comprehensive test cycles before it's delivered. All equipment arrives with your IT Guy attached!

If you’d like to discuss how Miosa 24 can help support your business or would like to find out more about our IT support service call us on 012 665 2016 or email us on This email address is being protected from spambots. You need JavaScript enabled to view it. .

**Note: Quoted prices exclude VAT

Company

Solution

Contact us

Sales

Tel No: +27 (0)12 665 2016

Support

Tel No: +27 (0)87 135 0561

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